Terms & Conditions

Please read carefully

By ordering from and making a payment to Tip Top Toppers, it is deemed that you have accepted the terms and conditions and are fully aware and understand the safety issues as described within the website.

Safety
Most of the toppers, embellishments and die cuts require adult supervision as small parts are contained within or attached to the items.  Similarly, greeting cards are not toys and should be treated in the same manner as the toppers and embellishments.  All toppers, embellishments and die cuts are packed in small plastic grip seal bags.  All greeting cards are enclosed within a cello bag.  The bags can present a hazard if chewed or placed near the face / nose.  It is your responsibility to keep these items away from small children, particularly those under the age of 5.

Payment Methods
Paypal
Payment is given as GB pounds sterling (GB££) and is made via paypal.  You do not need to have a paypal account to make the payment, however please visit http://www.paypal.co.uk/ if you are unfamiliar with this payment method.  Once your paypal payment is cleared your order will be dispatched.  Please be assured that your credit card or bank details are NEVER passed to me I only receive confirmation of your payment.  Any paypal payment queries should be directed to paypal directly as I am not responsible for payment errors, however if you are experiencing problems please contact me and I will do my best to help.

Personal Cheques / Bankers Drafts / Postal Orders
If you do not wish to use paypal for payment method, then please print off the order details BEFORE you proceed through checkout.  I am only able to accept personal cheques, bankers drafts and postal orders providing they are drawn in GB£ sterling and from a UK bank.  Please make payments payable to RUTH CUNLIFFE and allow upto 10 working days for cheques to clear.  If making payment by this method please ensure a copy of your order, full postal address and contact email is included to avoid unnecessary processing delays. 

I will accept payment in cash, however this is by prior arrangement only and I will not be held responsible for loss or partial arrival of your payment.

Shipping & Dispatch
I am currently only able to offer free postage and packing from UK based customers.  If you are oversees and wish to place an order, please contact me for relevant postal charges.

The minimum order amount from 1 April 2008 is £4.

I aim to dispatch all orders within 5 working days from cleared payment.  If your order is urgent, please contact me to advise of preferred dispatch time.  When your order is dispatched a confirmation email will be sent to you.  If you have any queries or questions please feel free to contact me and I will do my best to resolve any issues.  Unfortunately, I cannot be held responsible for postal delays or items which go astray or arrive damaged.  If a signed for or insured service is required please contact me.

I want you to be completely satisfied with your purchase.  If for any reason, you wish to return part or all of your order, providing it is returned in the same condition as dispatched, I will normally refund your purchase price.  I reserve the right to deduct postage and transaction costs where necessarily incurred.  If a refund is requested due to damaged packing, I reserve the right to request that the original packing is returned with the order.

Contact Details
Please use the contact form for any questions or queries - situated on 'Contact Tip Top Toppers' page or email mail@tiptoptoppers.co.uk

Ruth Cunliffe
1 Martinique Drive
Oakenhurst Farm
Lower Darwen
Lancashire
BB3 0SA